How do I Talk to a Real Person at Austrian Airlines?

Sometimes, people make the reservation of their flight ticket with Austrian Airlines, but they wish to proceed to make the changes in their flight ticket a few hours before the departure of their flight ticket. If the passengers are not frequent flyers, they often have a question: Can I Talk to a Real Person at Austrian Airlines and ask them to resolve the issue before the scheduled departure? They can make the necessary add-ons for the benefit and comfort of their passengers during their flights. The ways prescribed by the airlines to get a hold of the customer service agent are mentioned here for you as follows.

Methods to Connect with Austrian Airlines

The steps that are necessary to be followed to Talk to a Real Person at Austrian Airlines are explained here for you as follows.

Communicate via Phone

It is the most basic way to get a hold of the customer service agent, all you need to do is find the customer service number, and you’ll be good to go. The steps that are needed to be followed to connect with them over call are as follows.

Dial the customer service number +43 1 70148 1000, and once getting connected, you are required to follow the IVR process.
Press 1 to proceed with the reservation of your flight ticket.
Press 2 to make the changes to your scheduled flight.
Press 3 to make the cancellation of your flight ticket.
Press 4 to proceed with any baggage-related issue.
Press 7 to connect with the customer service executive of the airline.
Once the IVR process is complete, you may have to wait for a while, after which the customer service agent of the airline will connect with you to provide you with the necessary assistance.

Communicate via Live Chat

Travelers can opt for the live chat method to get a hold of the representative from the customer service team. All they have to do is jump onto the contact page of the airline through their official website, and the rest of the steps are mentioned here for you as follows.

Jump onto the official website of the airline and look for the ‘Contact us’ page as soon as you get onto the homepage.
Once you reach the contact page, you are required to look for the chat icon at the bottom end of the page.
Follow the recorded chat to select the option closely related to your issue.
You can also ask for baggage-related assistance over chat.
Once the recorded chat is complete, there will be a short hold, after which the agent of the airline will get in touch with you.
You may also get asked to submit feedback about your experience with the airline over chat.

Communicate via Email

The passengers usually opt for the email method when they have time for the departure of their flight, or they have to submit some complaints to the airline about their flight experience. The passengers have to draft a mail mentioning their query in detail to ease the process for the airline, and they can also attach the necessary documents supporting their issue. Once the mail is drafted properly, please send it to the official email address of the airline for necessary help and assistance.

How do I Talk to a Real Person at Austrian Airlines?