How to get in touch with Lufthansa Airlines Customer Service?

Pile Up The Ways To Contact Lufthansa Customer Service

How To Get In Touch With Lufthansa Airlines Customer Service?

Lufthansa Airlines is one of the customer-friendly airlines, always ensuring to provide the best service to its passengers. The airline has a vast team of experts who tackle your queries and questions 24/7. How to get in touch with Lufthansa Airlines? There are several ways. However, it is always best to call them directly in case of an emergency or when you need instant support. In this article, you will learn about various contact options that Lufthansa airlines provide, so check it out to stay upgraded. 

Several ways to contact Lufthansa Airlines' customer service 

Connect through the phone call 

If you want to speak to the live agent at Lufthansa, a phone call is the best option. You get real-time assistance over the phone, and the agent provides complete guidance. You can walk through the simple steps below to contact Lufthansa customer service over the phone.

  • Dial the customer service phone number of Lufthansa 1 800 645 3880

  • Opt for the desired language and select the IVR commands below 

  • Press 1 for flight arrival and departure-related information

  • Press 2 to book a new ticket or ask about general queries

  • Press 3 to modify the existing booking 

  • Press 4 if you are an agent 

  • Press 5 if you are Miles and More Blue card holder and need related information

  • Press 6 for Miles, and more frequent travellers having the silver card

  • Press 7 for miles and more senator members with Gold card 

  • Choose the most preferred options from above and connect to the concerned department 

  • Say, talk to a Lufthansa agent, and soon the system will connect you with a live agent 

  • Once connected, take your time and discuss the issues to get a real-time solution

Let's check out the queries you can fix with a Lufthansa agent. 

You can solve almost every query when connected with a Lufthansa live agent. However, here is the list of common questions below for your reference.

  • Reservations and Ticketing issues 

  • Check-ins and managing booking 

  • Refunds, cancellations, and flight change-related issues

  • Deals and offers related queries 

  • Holiday packages 

  • Invoice and billing related

  • Cargo services, lost baggage, pet and group travel

  • Upgrade options 

  • Seat selection, any general queries, etc

Chat with A Lufthansa Agent 

You can always opt for a chat option if the call volumes are high and it takes longer to contact the live agent. It is another quickest way to reach out to the Lufthansa agent. You can follow the steps below to learn how it works.

  • Go to the support page of Lufthansa and locate the chat icon at the bottom

  • Open the chat link, and a message box will appear on the screen

  • You can type your message else select the most suitable option from the list given

  • Follow the self-explanatory instruction to fix the issues at your end

  • Else type live agent, and the system will ask you a few questions 

  • Keep answering the questions, and soon the system will connect you to the live agent 

  • Once joined, you can ask your queries via chat and get immediate answers 

Connect via Email Support 

Lufthansa Airlines provide email support also in case you wish to share any feedback, concern, compliment, etc. When you send an email, it generally takes around 24-48 hours to get a response. Sending an email is pretty simple; here is the procedure you can follow to do so:- 

  • Go to the homepage of Lufthansa online and locate the customer support page. 

  • On the support page, you get various contact information; copy the email id.

  • Compose the email, and you can paste the address on to section 

  • Type the subject line and your message on the body

  • Once your email is ready, click on the send button to share it 

Social Media Networks 

One can also connect with Lufthansa on public or social media platforms like Facebook, Twitter, Instagram, etc. You can follow the airline by clicking on the link available on the homepage and login into your account. Once you connect with the airline, you can share a direct message using the message button. You can also tag airlines on your tweets and other concerned people to get instant responses.

So, using the options and information above, you can get in touch with Lufthansa Customer Care anytime. If you still have issues or need additional information, you can log in to your Lufthansa account and get personalized support. The Lufthansa Support team is always ready to provide you with 24/7 support.