Can I Contact American Airlines from Australia?

Suppose you are planning an office trip with your colleagues and you are trying to book a flight reservation for a group of 12 people. For this reservation, you have to opt for a group booking. Now you want to talk to American airlines customer care and take guidance from the travel agent of American airlines. You want to discuss the ticket fare and discount applied to your booking. If you are wondering about the modes of communicating with the airline from Australia, then follow the below-mentioned procedures to connect with the support team of the airline.

 

In what cases can we connect with the airline support team from Australia?

You can connect with the Australia support team in various situations you face while traveling with the airline.

  • For the cancellation and applying for the refund 
  • To make a reservation with the airline
  • To modify your already booked flight.
  • You can contact American airlines from Australia for baggage issues- lost or damaged baggage
  • If you are seeking special assistance during boarding and in-flight, then
  • To ask for compensation from the airline in the situation of cancellation and delay

You can contact American Airlines customer service in these scenarios and ask for help.

 

How can you get in touch with American Airlines from Australia?

You can use multiple methods to get through the airline support team and ask for help or provide them with the positive or negative feedback you experienced in your journey. Some of the methods are available below-

 

Through Phone-

You can use the American airlines contact no from Australia headquarters and call them about the query you have with the airline. Their knowledgeable staff will assist you in any critical situation. You can also ask them to complete any process related to the journey on your behalf by paying the extra customer service fee.

 

  • Start by dialing 02-9101-1948 on your phone to connect with the Live representative of the airline.
  • Now please pick your preferred language.
  • Observe the IVR instructions and proceed accordingly.
  • Press 0 to contact customer support directly.
  • Press 1 to make a ticket reservation.
  • Press 2 for application of refund request.
  • Press 3 to make modifications to the already reserved flight.
  • Press 4 requesting compensation for the delayed flight.
  • Press 5 for baggage issues- lost or damaged item.
  • Press 6 for including pets in your journey
  • After selecting the appropriate option, you will be put on hold for 1-2 minutes.
  • After connecting with the agent, explain your experience and get the required help from the experienced support team of the airline.

You can call American airlines from Australia if you speak the following language in the given hours and ask for help-

  • For Korean speaking paasengers: 10 a.m. – 7 p.m. (AET)
  • For Japanese: 24 hours
  • English: 24 hours
  • Mandarin: 24 hours

 

Via Live Chat-

If you are uncomfortable talking to the live agent over the phone, then you can opt for the live chat option available 24/7 for the passengers.

  • Start with opening your web browser and go to the official website at  www.aa.com.
  • Now scroll down below the homepage to find the option of the contact us tab.
  • Start Writing a brief of your query and select the relevant clues shown on the screen to get an accurate response from the live representative.
  • After connecting to the support team, explain your query and get expert advice for the problem.

 

Via Social Media

Many travelers have a misconception that the social media handles of the airline are available for the public to publicity and share their current deals and offers. This is a misinterpretation, as you can get help through these platforms. In this age of development, many big companies rely on these platforms and have many audiences based on these portals. Simple negative feedback posts can damage an image of the airline. So the officials try to sort out things with the passengers as soon as possible to improve their image. You can also use these platforms to connect with the support team and get an instant solution to your query. You can direct message them on Facebook or tweet them on Twitter.

Facebook- www.facebook.com/AmericanAirlines 

Twitter- https://twitter.com/americanair 

 

Via Text Message-

You can also connect with the support team by texting them. To get help, you can contact the airline at any time from your mobile phone by sending a text message with the word "HELP" to the number-35922. The agent will respond to you shortly.

 

Bottom Line- 

Follow the above methods to connect with the support team of the airline and get the required assistance.

 

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