How Can I Talk To A Real Person at Air China?

How Can I Talk To A Real Person at Air China?

Air China is an airline through which you will get many benefits. If you make a reservation with the airline, you will get an easy flight change, additional baggage, special assistance for needy people, and many more. If you need help, you can talk to a real person at Air China, who will assist you with an answer. The customer service timing to get in touch with a live representative is 6:00 am to 9:00 pm, and you can connect with the executive anytime between the mentioned timing. If you contact them afterward, you will get through the virtual assistant.

Multiple Ways To Get in Touch with Air China 

If you want to talk to a real person at Air China, there are multiple ways to contact the airline. It is not a complicated process, and you can use any of the given methods:

Via Calling on their phone number - The quickest method to talk to a real person at Air China is by calling them on their phone number (1800 200 6799). If you do not know the process to get an executive through a phone number, then you can use the given information:

  • Dial Air China's contact number from your mobile.
  • Choose the language and press the button to speak with the customer service executive.
  • Then an executive will connect with you to help you with your issue.
  • After that you can discuss your problem and the executive will help you with your problem. 

Via chatting with the executive - If you do not get through a call because of a long hold time or any network issue, then you chat with the executive to get your answer. Following are the instructions through which you can chat with the representative at Air China:

  • Go to Air China's official website "https://www.airchina.us/US/GB/Home" or the mobile app.
  • Tap on the "Contact us" section.
  • Click on the "Chat with a representative" button from the menu.
  • Select the service in which you need help.
  • Then, an executive will get associated with you.
  • Explain your situation, and the executive will assist you with an answer.  

Via sending a message on social networking sites - Air China provides customer service through social networking sites also. You can send a message to the airline on social media platforms like Instagram, LinkedIn, Facebook, and Twitter. Then an executive will revert you with a solution or provide an alternative method to solve your query.

Via mailing on their email address - You can also send mail to their email address to connect with customer service at Air China. Write briefly about your problem with a document or picture and send it to "ca-europe@airchina.com." After that, an executive will reply to you with the answer.

If you have read the above information, then you must know how can I talk to a real person at Air China about your problem. Still, if you want to get more information, then open the airline's official website.

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