How Can I Speak to A Live Person at Solaseed Airlines?

Get a complete guide about 'How Can I Speak to a Live Person at Solaseed Airlines?

Solaseed is a regional airline in Japan that operates services mainly between Tokyo and the island of Kyushu. If you need to make a reservation over the phone or are looking forward to asking any general queries, you can speak to a Live Person at Solaseed airlines anytime. You can call the toll-free number 0570 037 283 in Japan and +1 (802)541-3459(USA) or +81 (0)6 7637 8817 when calling outside Japan to contact the live person. Besides, calling the airline is pretty simple; you can still follow the steps below to ensure everything is clear. 

Follow the Process below to speak to the live person at Solaseed Airlines

  • Dial the Solaseed customer service number 0570 037 283 in Japan or +81 (0)6 7637 8817 when calling outside Japan.

  • You need to select your preferred language to communicate over the phone 

  • Follow the IVR carefully to connect with a live person

  • Press 1 to make a reservation 

  • Press 2 to modify the existing booking 

  • Press 3 to ask about refund issues 

  • Press 4 to ask about the luggage 

  • Press 5 to get more options 

  • You can select the options that fit your situation and requirement 

  • Follow further queries by the time you get a chance to speak to the live person 

  • Stay on the phone, and soon a live person will join you from the concerned department 

  • Share the queries one by one to get real-time solutions 

You can call Solaseed airlines customer service and speak to the agent anytime by following the above process. Once connected, the agent can solve all your queries without any hassle. Moreover, here you can also check out the list of common questions that Soalseed customers ask.

Queries You Can Fix with Solaseed Live Person 

Here is a list of some queries that people generally ask. If you are unsure what queries you can get resolved from the airline, the list below is for you.

  • Reservation and ticketing related 

  • Modify the booking 

  • Flight status

  • Flight schedule 

  • Seat selection

  • Check-in related information

  • Baggage related issues 

  • Refund queries 

  • Any general questions 

Important Points to Consider 

  • When you call the airline, it is recorded for improvement purposes 

  • If you visit a Solaseed official website, remember the times are in Japan's standard time.

  • The airline provides an exceptional help desk for physically disabled people. 

  • The Ana disability desk provides consultants. 

How to Connect Help Desk for Customers with Physical Disabilities?

The airline also has a dedicated help desk to resolve customers' queries with physical disabilities. To get assistance, you can call 0120-029-377 or 0570-029-377 (Toll Number) to speak to a live person. Here are the steps you need to follow to avoid inconvenience.

  • Dial the Help Desk number 0120-029-377 or 0570-029-377 (Toll Number)

  • You need to opt for a service language and then follow the IVR 

  • You can select the disability department you wish to connect 

  • Provide the call reason and follow further self-guided instructions

  • Soon you will be able to connect with someone from the physical disability department

  • Once connected, you can share the issues and get top solutions

Best Time to Call Solaseed Customer Service 

  • For general queries: You can call the airline at Soalseed number at around 08:00 to 20:00, 365 days a year(japan standard time)

  • For physical disability: You can call a Solaseed team during working hours, 09:00 to 17:00, 365 days a year(Japan standard time).

By reading the information above, you can talk to a Live Person at Solaseed airlines. Besides, you can also send direct airline messages using its social media platforms. Additionally, if you still need help, share the comments in the box below.

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