How Do I Talk To Someone at Birmingham Airport?

How Do I Speak To Someone at Birmingham Airport?

Suppose you want to enquire about flight arrivals or departures and add any Assistance service and other services like Dining options, Dog Programs. A person who wants to speak to someone at Birmingham Airport can directly reach the Airport Authority at 0871-222-0072, 0802-541-3459 available 24 hours a day to Assist passengers in resolving their raised queries. The call will cost you up to 13p per minute plus network charges.

Alternative Methods To Speak to Birmingham Airport Support Team Executive:

A person who wants to report any problem or you wish to request parking, Express Lane Security, and other services. The customer service team provides alternative ways to connect with them. Suppose you need help talking to them through Birmingham Airport contact numbers which charge for the call. There is an Email form that you can use to share the concern, but the customer must have an idea about the essential steps.

  • The Traveler must head toward the Airport's official website.

  • You should scroll down the home page to find the link at the bottom.

  • The screen will show the icon that says Email Sign Up request.

  • Kindly fill in the asked details like Email, First name, last name, and other essential information.

  • Now tap on submit, and the help desk agent will contact you within a few days to provide real-time updates about the shared concern.

Quickest Method To Talk To The Customer Service Executive:

Suppose you are looking for the quickest way to connect with the Customer Service team so the passenger can quickly join them. You can contact the Airport customer service agent via Social channels like Twitter, Facebook, and Instagram. The passenger should head toward the website to find the contact icon, which is available at the bottom of the page. When the page opens, the social media channel links will display on the screen. Kindly select the preferred one.

How Do I Get Assistance at Birmingham Airport?

Passengers can request Assistance Services at Birmingham Airport. Once you reach the Airport, you must go to the Assistance counter, inside or outside the Terminal. Else it would be best if you visited the Assisted Travel Desk on the ground floor of the Terminal opposite the Spar shop. The customer can easily recognize the counter as they usually have some disability logo and ask them to provide the required service by sharing the booking details, personal details, and disabled traveler information. Otherwise, you can also request the service in advance by calling the Birmingham Airport Authority.

How Long is the Wait Time at Birmingham Airport?

We suggest you reach the Airport 60 minutes before the domestic flight and 90 minutes before the International Scheduled Flight Departure. As the Security Check-in time takes at least 13 to 20 minutes, and baggage drop will take 10- 15 minutes or more than that, it depends on the passenger's queue. To avoid inconvenience, passengers must reach the Airport before the scheduled departure.

What is Birmingham Airport's Special Assistance?

Sometimes it is challenging to navigate the Airport if the person has sight or hearing restrictions. To make the journey easy and hassle-free, the Airport Authority provides the Special Assistance Service for disabled travelers at Birmingham Airport. In case a person requires any exceptional Assistance service, then you need to contact them at:

What are the Special Assistance Services Birmingham Airport provides?

There are different services that you will get for disabled travelers. To know more details read the given descriptions:

  • There is a loop induction system at multiple points around the Terminal, and the staff is trained in sign language.

  • They offer seven help points throughout the terminals and the parking.

  • All toilets at the Airport provide disabled facilities, and the changing places are found in the Departure Lounges.

  • If the person needs to access this service, they should prearrange it with the OCS of your arrival.

  • Else the passenger can also hire the Courtesy Electric mobility scooter through OCS.

  • Two locations outside the Terminal where these disabled points are available are opposite the local Area bus stops and the car park courtesy bus stops.

  • The Airport customer service also provides 30 minutes of free parking at the Premium set-down car park for blue badge holders only and has accessible parking spaces at Car Parks 1,2 and 5.

How Do I Get Wheelchair Assistance at Birmingham Airport?

If the passenger requires wheelchair Assistance at Birmingham Airport during the journey, we advise you to contact the Airport customer service Special Assistance at 0121-767-7878 or email them at You must pre-book the service with the concerned Airline before 48 hours before the scheduled departure or arrival. The passenger must reach the Airport 2 hours before the Scheduled Flight Departure for domestic or International flights.


In case you have any queries about the Special Assistance service, how to book it, and the long time at Birmingham Airport. We recommend the passengers read the given data to get essential guidance about the Airport customer service number and Assistance services.

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